11k Terms and Conditions for Filipino Players

To register and use the 11k platform, you must be at least 21 years of age and a resident of the Philippines or a jurisdiction where accessing this type of entertainment platform is permitted under applicable local law. By creating an account, you confirm that you meet the minimum age requirement and that you are not accessing the platform from a restricted territory. 11k reserves the right to request proof of age and identity at any time, and accounts found to be in violation of the age requirement will be suspended immediately. It is your responsibility to ensure that your use of the platform complies with the laws of your local jurisdiction. Minors are strictly prohibited from registering or using any part of the 11kplatform, and any attempt to circumvent this restriction will result in permanent account closure and forfeiture of any associated funds.

Each Filipino player is permitted to hold only one active account on the 11k platform. Creating duplicate or multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in the suspension of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials, and you must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must notify the 11k support team immediately via live chat so that appropriate action can be taken. All information provided during registration must be accurate, complete, and up to date — providing false details is a violation of these Terms and may result in account termination. 11k reserves the right to carry out identity verification checks at any stage, and failure to complete verification within the required timeframe may result in the suspension of withdrawal privileges until the process is completed.

All transactions on the 11k platform are conducted in Philippine pesos (PHP). Deposits are processed through supported local payment channels including GCash, Maya, InstaPay, and PESONet. You may only deposit funds using a payment method that is registered in your own name — third-party deposits are not permitted and may result in the funds being returned and your account being reviewed. Withdrawal requests are subject to identity verification, and you must ensure that your account details are fully verified before submitting a payout request. 11k processes withdrawal requests as promptly as possible, with VIP members receiving priority processing times as outlined on the VIP page. The platform does not charge withdrawal fees on its end, though your payment provider may apply their own transaction charges. For a full breakdown of how withdrawals work, including processing times and supported channels, please visit the Withdrawal page. Any funds deposited through fraudulent means or in violation of these Terms may be withheld pending investigation.

You agree to use the 11k platform solely for lawful personal entertainment purposes and in accordance with these Terms and Conditions. You must not use the platform to engage in any form of fraud, money laundering, collusion, or any activity that is intended to manipulate game outcomes or exploit technical vulnerabilities. The use of automated software, bots, scripts, or any other tools designed to gain an unfair advantage over other players or the platform is strictly prohibited. Any attempt to reverse-engineer, copy, scrape, or reproduce any part of the 11k platform — including its software, content, or design — without prior written permission is a violation of these Terms. 11k monitors platform activity and reserves the right to suspend or permanently close any account found to be in breach of acceptable use standards, with or without prior notice. If you encounter any technical issues or believe you have identified a vulnerability in the platform, you are required to report it to the support team immediately rather than attempting to exploit it.

11k is committed to promoting responsible gaming among all Filipino members and provides a range of tools to help players stay in control of their entertainment activity. You are encouraged to set personal deposit limits, session time reminders, and self-exclusion periods through your account settings or by contacting the support team. The platform's responsible gaming resources are available at all times on the Responsible Gaming page, and we strongly encourage all members to review them. If you feel that your gaming activity is becoming problematic or is negatively affecting your personal or financial wellbeing, please make use of the self-exclusion tools available or reach out to the support team for assistance. 11k will never encourage a player to continue playing beyond their stated limits, and any request for self-exclusion will be processed promptly and without question. Players who have self-excluded must not attempt to open new accounts during the exclusion period, as doing so is a violation of these Terms.

All content on the 11k platform — including but not limited to text, graphics, logos, icons, images, game interfaces, and software — is the property of 11k or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. This licence does not permit you to reproduce, distribute, modify, publicly display, or create derivative works from any part of the platform without the express written consent of 11k. The 11k brand name, logo, and associated marks are proprietary and may not be used in any context without prior written authorisation. Any unauthorised use of 11k's intellectual property may result in legal action. If you believe that any content on the platform infringes your intellectual property rights, please contact the support team with full details of your claim.

The 11k platform is provided on an "as is" and "as available" basis, and while we make every effort to ensure a reliable and uninterrupted experience for Filipino players, we cannot guarantee that the platform will be free from errors, interruptions, or technical issues at all times. To the fullest extent permitted by applicable law, 11k shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including losses resulting from game outcomes, payment delays, or service interruptions. 11k is not responsible for any losses incurred as a result of your failure to comply with these Terms, including losses arising from unauthorised account access due to your own negligence in protecting your login credentials. Nothing in these Terms limits 11k's liability for fraud, wilful misconduct, or any other liability that cannot be excluded under Philippine law. You acknowledge that participation in casino-style entertainment involves financial risk, and you accept full responsibility for your own gaming decisions and their consequences.

11k reserves the right to update or modify these Terms and Conditions at any time, and any changes will take effect from the date they are published on this page. It is your responsibility to review these Terms periodically to stay informed of any updates that may affect your use of the platform. Continued use of the 11k platform after changes have been published constitutes your acceptance of the revised Terms. Where changes are material, 11k will make reasonable efforts to notify registered members through the platform or via the contact details associated with their account. If you do not agree with any updated Terms, you should stop using the platform and contact the support team to discuss your account. The most recent version of these Terms will always be accessible on this page, and the date at the top of the page will reflect when the last update was made.